top of page

Privacy Policy

This following Privacy Policy for the Expac website sets how we use and protect any information that our clients provide to us. We are bound by the Privacy Act 1988 (Cth) and understand that your data provided to us is a concern and thus we ensure that any information gathered is solely for the purpose of the expected business that we carry out. In the future we are likely to change this policy within this page and will require you to check this page from time to time.

Type of data we collect

The kind of information we may collect include:

  • name

  • company name and job title

  • contact information including email address, phone number, mailing address

  • demographic information such as postcode, preferences and interests

Use of collected data

The data we collect is purposely for understanding our clients better so that we are able to service them better. What we do to this data could be for any of the following reasons:

  • Internal record keeping and cross-checking.

  • We may use the information to improve our services.

Security and keeping of data

We are committed to ensuring that your information is secured. We keep your personal information only for as long as we need to. The time period depends on the use of your information in accordance with this privacy policy. For instance, the use of your email address may be specifically for an enquiry you sent in. We will retain this data for the duration of your enquiry as well as for our own records for reporting internally. We may even retain this data for future reference or enquiries. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Your control of your data

You may choose to restrict the collection or use of your personal information in the following ways:

-for online booking forms you can choose you correct information for us to get in touch with otherwise you can give us a call. Again this data will be kept for the purpose of your enquiry.

- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any of your information, we are holding is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Contacting us

At any time you wish to speak to us regarding this Privacy Policy for this website, we welcome your query and if you have any doubts feel free to contact us by any of the following means during business hours Monday to Friday.

Call: (07) 3 3868 1591

Post: Attn: Privacy Policy, 1 Magnesium Street, Narangba, QLD 4504, Australia

E-mail: sales@expac.com.au

bottom of page